2/9/2024 0 Comments For iphone instal Old SnookThese workers’ industries include health care, protective services (think police officers), retail, food production and processing, maintenance, agriculture, transportation (including airlines), hospitality, and education.Ĭhristine Porath is a professor of management at Georgetown University and a consultant who helps leading organizations create thriving workplaces. She is the author of Mastering Community: The Surprising Ways Coming Together Moves Us from Surviving to Thriving and Mastering Civility: A Manifesto for the Workplace, and a coauthor of The Cost of Bad Behavior. My research has found that reports of incivility are indeed on the rise - as evidenced not just by viral videos of airline passengers refusing to wear masks or café patrons hurling racial epithets but also by my recent survey that asked more than 2,000 people around the world how they have experienced rudeness lately.
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